Uncle Dan's USA ("Uncle Dan's," "we," "us," or "our") operates the website uncledansusa.com and sells products through our online store, authorized retail dealers, and retail partners such as Tractor Supply. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.
When you place an order, sign up for our newsletter, submit a warranty claim, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment information.
When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, time spent on pages, and other browsing activity.
We may receive information about you from third-party services we use to operate our business, including Shopify (our e-commerce platform), payment processors, and shipping carriers.
We use personal information for the following purposes:
Processing and fulfilling orders, including shipping and payment processing. Communicating with you about your orders, warranty claims, or customer support inquiries. Sending newsletters and marketing communications (only if you have opted in). Improving our website, products, and services. Complying with legal obligations. Detecting and preventing fraud.
We do not sell your personal information.
Our website uses cookies and similar tracking technologies. These include essential cookies required for the website and checkout to function, analytics cookies that help us understand how visitors use our site, and cookies set by our hosting provider (Webflow) and e-commerce platform (Shopify).
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your ability to use some features of our website, including the checkout process.
We do not sell your personal information. We may share your information with the following categories of service providers who assist us in operating our business:
Shopify, our e-commerce platform, which processes orders and payments on our behalf. Payment processors who handle payment transactions. Shipping carriers who deliver your orders. Webflow, our website hosting provider. Email marketing services used to send our newsletter.
These service providers are only authorized to use your information as necessary to provide services to us and are required to protect your information.
We may also disclose your information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Uncle Dan's USA, our customers, or the public.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of seven years for tax and legal compliance purposes.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
If you are a Texas resident, you have the following rights under the Texas Data Privacy and Security Act (TDPSA):
The right to confirm whether we are processing your personal data and to access that data. The right to correct inaccuracies in your personal data. The right to delete your personal data. The right to obtain a copy of your personal data in a portable, readily usable format. The right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling.
We honor universal opt-out mechanisms, including the Global Privacy Control (GPC) signal.
If you are a California resident, you have the right to know what personal information we collect about you and how it is used, the right to request deletion of your personal information, the right to opt out of the sale of your personal information (we do not sell your personal information), and the right to not be discriminated against for exercising your privacy rights.
To submit a privacy rights request, you may email us at sales@uncledansusa.com. We will respond to verified requests within 45 days. If we need additional time, we will notify you of the extension and the reason for it.
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.
Our website may contain links to third-party websites, including our authorized dealer websites and social media profiles. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at: sales@uncledansusa.com